Student Account Billing
As a student, you have an account that includes individual charges and credits for each term. Charges include course tuition and other fees, such as room, board, health, and activity. Credits applied to your account may include a combination of payments, such as credit cards, personal checks, and financial aid.
To view your student account, log in to Self Service and select Finance then Balance.
If you register online, you receive a registration and payment confirmation by email. If additional charges are applied to your account at a later date, an e-mail notification is sent to you stating that you have a balance due. The balance is due within 15 days of the date of the US mail/email notification.
If you register using a paper registration form, be sure to log in to Self Service to view your course schedule from the course registration and schedule menu. If additional charges are applied to your account at a later date, an US mail/e-mail notification is sent to you stating that you have a balance due. The balance is due within 10 days of the date on the notification.
Stopping Payment on Checks or Credit Cards
Stopping payment on checks or credit cards is not a valid method of dropping or withdrawing from your courses. if you stop payment on a check or credit card without following Allen University’s policies and procedures for dropping or withdrawing from your courses, you are responsible for all course tuition and fees posted to your student account.
Past Due Student Accounts
Your student account is considered past due if charges are not paid in full or a payment plan approved within 15 days of the date of your first e-mail notification showing a balance due. An approved payment plan (which requires a down payment based on the amount due) will allow you to spread any unpaid balance over three consecutive months. If your account becomes past due, you are notified by US mail/email and offered an opportunity to complete your payment. If your account remains past due, you may be removed from your classes, and you remain responsible for all unpaid course tuition and fees. You continue to receive email notifications of a balance due until your balance is paid in full.
You are not eligible to register for any classes at Allen University or to receive a transcript until your account is paid in full. If you are a candidate for a degree, you must be in good financial standing with Allen University before your degree will be awarded.
Returned Check Policy
If your check is returned unpaid by your bank for insufficient funds, stopped payment, or account closure, the Business Office notifies you and allows you 15 days to make full payment by bank check, or money order.
If full payment is not received within 15 days, you are removed from your course(s).
You are charged a $35 fee for any check returned unpaid for any reason.
If your check is returned unpaid by your bank, for one year, you may only use bank checks or money orders as methods of payment to Allen University.
Invalid Credit Cards and Credit Card Chargebacks
If you request a credit card chargeback or attempt to pay with an invalid card, you are removed from your course(s) immediately.
If you use a credit card without the cardholder’s knowledge or permission, you are removed from your course(s) immediately, and you may face prosecution.
If you use another’s credit card and the cardholder requests a credit card chargeback, you are removed from your courses immediately.
You are responsible for all course tuition and fees on your account.
Refunds (non-financial aid)
Non-financial related refunds are made by check, payable to you, the student, and mailed to the current mailing address on record. You must notify the school of any address changes either by way of online services or in writing by submitting the change of address form to ensure correct delivery of refund checks.
Amount of Refunds
The amount refunded for course changes depends on the date the change request is submitted online or received by the Registrar’s Office.
Financial Aid Refunds
Refunds for students with financial aid in excess of tuition and fees will be professed within 14 business days of the credit balance showing on the account and all charges being applied.
Student payroll is processed by the Business Office based on a schedule prepared in conjunction with the Financial Aid Office. All time sheets must be submitted by the due dates as specified in the schedule and list signatures of the student employee and supervising managers. Students may enroll in direct deposit for receipt of payroll checks. The direct deposit form is completed by the student during orientation in the Financial Aid Office. A voided check is requested from the student employee to ensure accuracy of the account and routing numbers.